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Customer Service

Sinn
Part-time
Permanent employee

Your tasks:

  • Handling customer inquiries and orders in the area of spare parts and repairs
  • Creating quotations, orders, and delivery documents in the ERP system
  • Maintaining customer-specific sales data and price lists
  • Processing and documenting customer complaints
  • Monitoring open deliveries and archiving relevant documents
  • Participating in customer surveys, continuous improvement projects (CIP), and collaborating with Quality Management

How you convince us:

  • Completed commercial or technical vocational training
  • Experience in internal sales or customer support
  • Strong communication skills and a customer-oriented approach
  • Solid knowledge of MS Office and common ERP tools
  • Excellent command of both written and spoken German and English
  • Familiarity with relevant EASA regulations
  • Further qualification as a Technical Business Administrator is desirable

What we offer:

  • An entry into the fascinating world of aviation
  • A challenging position with creative opportunities in a future-oriented working environment
  • An experienced and motivated team that will provide you with advice and support in a family-run company with headquarters in Switzerland.
  • company with headquarters in Switzerland
  • Time-appropriate working time models with the option of working from home
  • Attractive framework conditions and additional benefits (30 days annual leave with a 5-day week, special leave for certain occasions, company health management (BGM), bicycle leasing and company parking spaces)
  • Further education and training opportunities

For questions please do not hesitate to contact us

Horst Jennemann
Head of Finance & HR
+49 2772 57696 206